Felicia Masters brings over 15 years of industry expertise and a proven track record of success in complex claims services, Medicare compliance, and business development. Since launching her career in 2008, Felicia has demonstrated a rare talent for building lasting client relationships, driving revenue growth, and delivering innovative service solutions.

Her early work in field case management and Medicare compliance laid the foundation for a career defined by strategic thinking and operational excellence. As her influence expanded, Felicia took on roles representing durable medical equipment, catastrophic claims programs, and prosthetics across key states including Arizona, California, Nevada, and New Mexico. This multi-state experience sharpened her leadership capabilities and deepened her understanding of the industry’s evolving landscape.

In 2022, Felicia embraced a new challenge with a national service provider, where she helped launch and scale a range of high-impact initiatives from leading subpoena support services to founding a widely attended educational conference that continues to grow each year. She also developed innovative methods to track performance and measure success, further showcasing her data-driven mindset and commitment to continuous improvement.

Felicia’s strategic insight, industry depth, and passion for meaningful partnerships make her an integral part of Sanderson Firm’s mission to deliver exceptional Medicare Secondary Payer services and client-focused solutions.

Felicia can be reached via email at fmasters@sandersoncomp.com or directly by phone at 941-479-9877 Ext. 161.